Program description and covered topics

This Program raises awareness of physical and commercial water losses among the participating utility companies and of activities to be undertaken to decrease them to consequently improve the operational and financial performance.

Furthermore, the program develops specific tools for diagnostic approach with the aim to increase understanding of where the losses are and how they can be tackled.

The Program has been developed in cooperation with the Technical Partner Una Consulting, who reviews existing activities and programs on non-revenue water and develops guidelines, tools, training material and manuals regarding non-revenue water providing their applicability for water utilities in Danube region.

The Program is delivered by national or regional Hubs in local language. The duration of the Program is approximately one year and it consists of workshops as well as hands-on exercises at the utilities themselves with support of the Trainers. Participating utilities pay a registration fee which is communicated by the Hub.

Learning goals

How to establish an IWA water balance?
How to control bulk meter readings?
How to efficiently monitor Unaccounted-For-Water (UFW) analysis of Mass Balancing Zones?
How to develop a simple Non-Revenue Water management plan with a focus on key priorities and immediate actions?

Participating Hubs