SHUKALB and SHUKOS kicked off the D-LeaP Commercial Efficiency program with the delivery of the first workshop, held on 12 and 13 April at the premises of Korca Water Supply and Sewerage Company (Korca WSSC).

The workshop was delivered by the sector expert Elia Pendavinji, Commercial Director, Korca WSSC, in cooperation with Eng. Vangjush Lubonja, Distribution Network Manager, Korca WSSC, and it was attended by the representatives of water utilities of Vlora, Saranda, Permet and Prishtina.  The workshop was assisted by the Technical Partner of the program, Valu Add Management Services.

On the first day of the workshop, participants were introduced with the first 5 modules of the program that includes Introduction to Commercial Efficiency; Linking Commercial Efficiency to Business Planning; Current Performance Assessment; Defining Commercial Efficiency Strategic Goals and Water Demand Analysis.  At the end of the 1^st day the participants, under the guidance of the trainers, were engaged at a practical exercise on water balance by using the data of their own company.

On the 2^nd day, the trainers and participants engaged in a summary discussion on the lecture and topics presented during the first day, and continued with the practical exercise on water balance.  After that, they conducted a field visit to the various premises of Korca WWSC such as the field wells, pumping station and reservoir, where they were introduced with production of drinking water and measurement of production by Korca WSSC.

At the end, participants were introduced to the next steps to follow and got their “home works” to accomplish till the next workshop of the program.