SHUKALB and SHUKOS completed successfully the 3rd and the final workshop of the D-LeaP Commercial Efficiency program, which was held on 6th of July, at the premises of Korca Water Supply and Sewerage Company (Korca WSSC).

The program has been delivered in partnership with Korca WSSC, which hosted the participants during the 3 (three) workshops of the program, providing a unique opportunity for them to see in practice the analytical aspects of commercial efficiency, as well as the practical field activities related to that.

The program was delivered by the water sector expert Elia Pendavinji, Commercial Director, Korca WSSC, in cooperation with Eng. Vangjush Lubonja, Distribution Network Manager, Korca WSSC.  The participating water utilities were Vlora, Saranda, Permet and Prishtina.

The topics covered during the 3rd workshop were focused on determining revenue needs and developing the tariff strategy.  Part of the in-class training included also a practical exercise on delays/ debts, as well as interactive discussions among the participants.

After the completion of the classroom lecture, the participants conducted a field visit where they were introduced to a practical demonstration of water meters installation, as well as automatic reading of meters.

An innovative aspect of the Commercial Efficiency program was the online supporting platform, the D-LeaP Academy, which was accessible for the registered participants.  The D-LeaP Academy offered the participants the possibility to review the full program materials as well as engage in discussions with their peers and trainers.