The Water Supply and Sewerage Association of Albania (SHUKALB) and the Water and Wastewater Works Association of Kosova (SHUKOS), with the support of the Danube Water Program (DWP) and the European Benchmarking Co-operation (EBC), have agreed to develop a Joint Benchmarking HUB Program for Albania and Kosovo for the period 2016-2018, to be led by SHUKOS.

The main purpose of the Program is to engage water supply and sewerage companies in Albania and Kosovo in the usage of Benchmarking, not only for performance monitoring, but above all, as a tool for utility improvement through the analysis of performance indicators provided by the European Benchmarking Co-operation (EBC) platform. Utilities participating in the program wil have the possibility to compare themselves with similar water utility operating in the region, and learn from everyone’s best practices.